$869.0 Buy It Now or Best Offer
free,30-Day Returns
Seller Store buydig
(624542) 99.1%,
Location: Edison, New Jersey
Ships to: US,
Item: 325879326038
Restocking Fee:No
Return shipping will be paid by:Seller
All returns accepted:Returns Accepted
Item must be returned within:30 Days
Refund will be given as:Money Back
Item Weight:249 g
Custom Bundle:Yes
UPC:190021094116
MPN:CP.MA.00000731.01
Maximum Control Range:65616 ft (20000 m)
Maximum Flight Time:45 min
Camera Features:Auto Exposure Bracketing,4K HD Video Recording
DJI:DJI
Type:Ready to Fly Drone
DJI Mini 4 Pro:DJI Mini 4 Pro
Connectivity:Remote Control,App Controller,Wi-Fi Connection
Menu Buydig Home Shipping Policy Return Policy About Buydig Add to Favorite Sellers Photo & Video Television Audio GPS Computers Printers Luggage Home & Garden DJI Mini 4 Pro Drone 4K Quadcopter Kit + RC-N2 Remote + DJI Care Refresh Bundle Catalog #: E21DJIMINI4PR MFG Part #: E21DJIMINI4PR Condition: Brand new, USA Warranty Included with your bundle PRODUCT INFORMATION Go Big With Mini DJI Mini 4 Pro is our most advanced mini camera drone to date. [4] It integrates powerful imaging capabilities, omnidirectional obstacle sensing, ActiveTrack 360° with the new Trace Mode, and 20km FHD video transmission, bringing even more things to love for pros and beginners alike.Product Features: Under 249 g 4K/60fps HDR True Vertical Shooting Omnidirectional Obstacle Sensing Extended Battery Life 20km FHD Video Transmission ActiveTrack 360deg Under 249 g 1/1.3-inch CMOS Wide-Angle Camera Slow Motion: 4K/100fps Night Shots Video 10-bit D-Log M, HLG Take it Easy Take off whenever inspiration strikes. Weighing less than 249 g, Mini 4 Pro was designed for convenience on the go, [1] and the drone’s weight means there’s no need for training or examinations in most countries and regions. Out-sized Imaging Performance Capture more complex details easily with Mini 4 Pro’s camera, powered by a 1/1.3-inch CMOS sensor featuring Dual Native ISO Fusion, a f/1.7 aperture, and 2.4μm 4-in-1 pixels. [5] More highlight and shadow details with a high dynamic range means uncompromising results in every frame. Maximum Visual Impact Give vibrant scenes the details they deserve with 4K/60fps HDR and 4K/100fps video, while 10-bit D-Log M and HLG help capture a stunning range of colors and provide more flexibility while editing and sharing. 4K/60fps HDR Preserve the natural wonder of any moment. 4K/60fps HDR lets you share the nuances of sunset or sunrise in true-to-life quality. Slo-Mo 4K/100fps Immerse the audience in every frame. With slow motion in 4K clarity, capture the action on the trails, at the beach, or in your own backyard at 100fps. Highlight the Night The improved noise reduction algorithm of Mini 4 Pro’s Night Shots video effectively suppresses noise and facilitates clearer, cleaner footage right from the camera. 1.07 Billion Colors Record in 10-bit D-Log M. The natural color gradations and delicate full-spectrum details mean Mini 4 Pro unlocks pro-level post-production control and expert-level creative editing flexibility. Dynamic on Every Platform No matter where you publish your content, HLG ensures the natural colors and brightness remain true-to-life without adjustment or format conversion due to its high dynamic range. RAW-Some Photos It’s often the little things that matter most. Preserve every intricate detail with 48MP RAW and next-gen SmartPhoto [6] which combines HDR imaging, scene recognition, and more for images that pop.More Ways to See it All Large-Angle Tilt Achieve ultra-smooth camera motion with a 60deg max tilt angle, unlocking greater cinematic potential. True Vertical Shooting Enables vertical recording optimized for social media and smartphone playback. Digital Zoom Capture photos with up to 2x zoom and videos with 4x zoom, making the remote reachable.Intuitive Features, Enhanced Flights Sense More, Fly Safe Omnidirectional obstacle sensing makes Mini 4 Pro mighty safe. With four wide-angle vision sensors and a pair of downward vision sensors, it detects obstacles from all angles. Advanced Pilot Assistance Systems (APAS) ensures additional safety by enabling automatic braking and bypassing during flight. Fly Longer, Create More Leave battery concerns behind and stay focused on creation with Mini 4 Pro’s Intelligent Flight Battery. Enjoy up to 34 minutes of flight time, or upgrade to the Intelligent Flight Battery Plus [2] to enjoy an extra-long 45-minute max flight time. 34 mins Intelligent Flight Battery 45 mins Intelligent Flight Battery Plus 20 km Video Transmission Mini 4 Pro features DJI’s O4 video transmission. Enjoy ultra-responsive control and smooth 1080p/60fps FHD live feeds from distances of up to 20 km. [3]Full-Fledged Features Waypoint Flight Effortlessly enhance shooting efficiency with Waypoint Flight’s automatic route function for precise route repeatability. Cruise Control Cruise Control can reduce operation fatigue during long-distance, steady-state flight and further reduce camera shake with smoother camera movement. Advanced RTH Mini 4 Pro can automatically plan a safe flight route back to its home point and easily bypass obstacles. Additionally, the AR RTH route feature facilitates more confident control during return flights.Simply Masterful A Touch of Cinematics Mini 4 Pro has three effortless ways to get the shots you want: Spotlight, Point of Interest, and the revolutionary new ActiveTrack 360deg with enhanced subject tracking capabilities. Swipe a path on the trace wheel interface to capture seamless cinematic shots. With omnidirectional obstacle sensing, bypassing obstacles and achieving smoother, more stable tracking for pro-level results is shockingly simple.Full-Power Mini MasterShots Delivers dynamic camera movement templates tailored for portrait, close-up, and long-range shots, ensuring you nail every shot! QuickShots Provides Dronie, Circle, Helix, Rocket, Boomerang, and Asteroid modes for more stylish results. Hyperlapse Provides Free, Waypoint, Circle, and Course Lock modes with unlimited shooting time, and supports compositing while shooting. PanoramaSupports shooting 180deg, Wide Angle, Vertical, and Sphere panoramic photos to capture magnificent landscapes. QuickTransferQuickly transfer photos and videos to your smartphone without linking the remote controller. Your creations will be instantly ready to share. Edit with LightCut LightCut supports wireless connection and intelligent recognition of composition and flight routes, so you can edit quickly and generate eye-catching videos with one tap. By blending imported footage from ActiveTrack, MasterShots, and QuickShots, the app automatically matches sound effects and exclusive templates for quick, high-quality video production. Plus, there is no need to download footage during the editing process, saving storage space on your smartphone. One-Tap Editing Uses AI technology to identify content types and themes, and then select highlight moments with smooth camera movement and exceptional composition to generate an effortlessly cinematic video. You can also easily create masterpieces using tailored settings for ActiveTrack, MasterShots, and QuickShots, enjoying efficient shooting and editing at once. Intelligent Sound Effects Generates immersive sound effects based on your video content in real-time, bringing your aerial creation to life by shifting from “silent” to “vibrant.” Countless Aerial Shot Templates Offers extensive aerial shot templates, including nature, cityscape, tilt-shift effect, and more. Import your aerial footage to create stunning videos with minimal effort. Master Aerial Photography in a Snap: Join SkyPixel The fully upgraded SkyPixel boasts extensive fly spots and fly tips. Ignite your creative inspiration with a single click, and capture stunning shots with peace of mind! Soar Confidently & Safely Stay informed about nearby fly spots and local restrictions. Even new pilots can take off without worry and fully immerse themselves in every flight. Unleash Your Creativity Collaborate with talented photographers worldwide, delve into over 30 million amazing aerial masterpieces, and share your own aerial creations and insights with like-minded enthusiasts across the globe.A Must-Have App for DJI Users DJI Store App · Try Virtual Flight here, experience the obstacle sensing of DJI Mini 4 Pro online. · Get official products at launch, track your package whenever you want. · Manage your devices conveniently, check your warranty and Care anytime.Footnotes: All data was tested using a production model DJI Mini 4 Pro in a controlled environment. Actual experience may vary depending on the environment, usage, and firmware version. All videos and images on this page were shot in strict compliance with relevant local laws and regulations. Demos are for reference only. Always observe local laws and regulations and ensure the aircraft has obtained relevant certifications before flying. 1. The actual product weight may vary due to differences in batch materials and external factors. Registration is not required in some countries and regions. With the Intelligent Flight Battery Plus, the aircraft will weigh more than 249 g. Always check local laws and regulations before use. 2. Measured at a constant speed of 21.6 kph in windless conditions. With the DJI Mini 4 Pro Intelligent Flight Battery, the aircraft can fly for up to 34 minutes. The Intelligent Flight Battery Plus extends the flight time to 45 minutes but is not sold in Europe. Do not use the Intelligent Flight Battery Plus in Europe. Always check and strictly abide by local laws and regulations before flying. 3. Measured in an open outdoor environment without interference and with FCC compliance. The above data shows the farthest communication range for one-way, non-return flights. Always pay attention to RTH reminders in the DJI Fly app during your flight. 4. As of September 2023. 5. Achieved with QBC (Quad Bayer Coding) techniques that combine four pixels into one. Not supported when shooting 48MP photos. 6. Supported when shooting 12MP photos only. Not supported when shooting 48MP photos. 7. Not included in combos, and sold separately. Product Specifications:AircraftTakeoff WeightStandard aircraft weight (including the Intelligent Flight Battery, propellers, and a microSD card). The actual product weight may vary due to differences in batch materials and external factors. Registration is not required in some countries and regions. Always check local laws and regulations before use. With the Intelligent Flight Battery Plus , the aircraft will weigh more than 249 g. Always check and strictly abide by local laws and regulations before flying. The Intelligent Flight Battery Plus is not sold in Europe.DimensionsFolded (without propellers): 148×94×64 mm (L×W×H)Unfolded (with propellers): 298×373×101 mm (L×W×H)Max Ascent Speed5 m/s (S Mode)5 m/s (N Mode)3 m/s (C Mode)Max Descent Speed5 m/s (S Mode)5 m/s (N Mode)3 m/s (C Mode)Max Horizontal Speed (at sea level, no wind)16 m/s (S Mode)12 m/s (N Mode)12 m/s (C Mode)The max horizontal speed is subject to dynamic local restrictions. Always abide by local laws and regulations when flying.Max Takeoff AltitudeWith DJI Mini 4 Pro Intelligent Flight Battery: 4000 mWith DJI Mini 3 Series Intelligent Flight Battery Plus : 3000 mIncrease in aircraft weight can affect flight propulsion. When the aircraft is using the Intelligent Flight Battery Plus, do not mount additional payloads like a propeller guard or third-party accessories to avoid diminished propulsion. The Intelligent Flight Battery Plus is not sold in Europe.Max Flight Time34 minutes (with Intelligent Flight Battery)45 minutes (with Intelligent Flight Battery Plus) Measured in a controlled test environment. Specific test conditions are as follows: flying forward at a constant speed of 21.6 kph in a windless laboratory environment at 20 meters above sea level, in photo mode (without photo taking operation during flight), with Obstacle Avoidance Action set to Off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version. The Intelligent Flight Battery Plus is not sold in Europe.Max Hovering Time30 minutes (with Intelligent Flight Battery)39 minutes (with Intelligent Flight Battery Plus) Measured in a controlled test environment. Specific test conditions are as follows: hovering in a windless laboratory environment at 20 meters above sea level, in photo mode (without photo taking operation during flight), with Obstacle Avoidance Action set to Off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version. The Intelligent Flight Battery Plus is not sold in Europe.Max Flight Distance18 km (with Intelligent Flight Battery and measured while flying at 40.7 kph in a windless environment at 20 meters above sea level)25 km (with Intelligent Flight Battery Plus and measured while flying at 44.3 kph in a windless environment at 20 meters above sea level) The Intelligent Flight Battery Plus is not sold in Europe.Max Wind Speed Resistance10.7 m/sMax Pitch Angle35°Operating Temperature-10° to 40° C (14° to 104° F)Global Navigation Satellite SystemGPS + Galileo + BeiDouHovering Accuracy Range (windless or breezy)Vertical:±0.1 m (with vision positioning)±0.5 m (with GNSS positioning)Horizontal:±0.1 m (with vision positioning) ±0.5 m (with GNSS positioning)Internal Storage2 GBCameraImage Sensor1/1.3-inch CMOS, Effective Pixels: 48 MPLensFOV: 82.1°Format Equivalent: 24 mmAperture: f/1.7 Focus: 1 m to ∞ISO RangeVideoNormal and Slow Motion:100-6400 (Normal)100-1600 (D-Log M)100-1600 (HLG) Night: 100-12800 (Normal) Photo 12 MP: 100-6400 48 MP: 100-3200Shutter Speed12MP Photo: 1/16000-2 s (2.5-8 s for simulated long exposure)48MP Photo: 1/8000-2 sMax Image Size8064×6048Still Photography ModesSingle Shot: 12 MP and 48 MPBurst Shooting: 12 MP, 3/5/7 frames 48 MP, 3 framesAutomatic Exposure Bracketing (AEB): 12 MP, 3/5/7 frames at 0.7 EV step 48 MP, 3 frames at 0.7 EV stepTimed: 12 MP, 2/3/5/7/10/15/20/30/60 s 48 MP, 5/7/10/15/20/30/60 sPhoto FormatJPEG/DNG (RAW)Video ResolutionH.264/H.2654K: 3840×2160 24/25/30/48/50/60/100 fpsFHD: 1920×1080 24/25/30/48/50/60/100 /200 fps Recording frame rates. The corresponding video plays as slow-motion video. 4K/100fps and HLG/D-Log M only support H.265 coding.Video FormatMP4 (MPEG-4 AVC/H.264, HEVC/H.265)Max Video BitrateH.264/H.265: 150 MbpsSupported File SystemexFATColor Mode and Sampling MethodNormal:8-bit 4:2:0 (H.264/H.265)HLG/D-Log M:10-bit 4:2:0 (H.265)Digital Zoom12MP Photo: 1-2x 4K: 1-3x FHD: 1-4xGimbalStabilization3-axis mechanical gimbal (tilt, roll, pan)Mechanical RangeTilt: -135° to 80°Roll: -135° to 45°Pan: -30° to 30°Controllable RangeTilt: -90° to 60°Roll: -90° or 0°Max Control Speed (tilt)100°/sAngular Vibration Range±0.01°SensingSensing TypeOmnidirectional binocular vision system, supplemented with a 3D infrared sensor at the bottom of the aircraftForwardMeasurement Range: 0.5-18 mDetection Range: 0.5-200 mEffective Sensing Speed: Flight Speed ≤ 12 m/sFOV: Horizontal 90°, Vertical 72°BackwardMeasurement Range: 0.5-15 mEffective Sensing Speed: Flight Speed ≤ 12 m/sFOV: Horizontal 90°, Vertical 72°LateralLateralMeasurement Range: 0.5-12 mEffective Sensing Speed: Flight Speed ≤ 12 m/sFOV: Horizontal 90°, Vertical 72°UpwardMeasurement Range: 0.5-15 mEffective Sensing Speed: Flight Speed ≤ 5 m/sFOV: Front and Back 72°, Left and Right 90°DownwardMeasurement Range: 0.3-12 mEffective Sensing Speed: Flight Speed ≤ 5 m/sFOV: Front and Back 106°, Left and Right 90°Operating EnvironmentForward, Backward, Left, Right, and Upward:Surfaces with discernible patterns and adequate lighting (lux > 15)Downward: Surfaces with discernible patterns, diffuse reflectivity > 20% (e.g. walls, trees, people), and adequate lighting (lux > 15)3D Infrared SensorMeasurement Range: 0.1-8 m (reflectivity > 10%)FOV: Front and Back 60°, Left and Right 60°Video TransmissionVideo Transmission SystemO4Live View QualityRemote Controller:Up to 1080p/60fps (available when the aircraft is flying in Photo or Video mode)Up to 1080p/30fps (available when the aircraft is flying in Video mode)Up to 1080p/24fps (available when the aircraft is in standby mode on the ground)Operating Frequency2.4000-2.4835 GHz5.170-5.250 GHz5.725-5.850 GHz5.170-5.250 GHz can be used only in countries and regions where permitted by local laws and regulations.Transmitter Power (EIRP)2.4 GHz: 5.1 GHz: 5.8 GHz: Max Transmission Distance (unobstructed, free of interference)FCC: 20 kmCE: 10 kmSRRC: 10 kmMIC: 10 kmMeasured in an unobstructed outdoor environment free of interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. Always pay attention to RTH reminders in the DJI Fly app during your flight.Max Transmission Distance (unobstructed, with interference)Strong Interference: urban landscape, approx. 1.5-4 kmMedium Interference: suburban landscape, approx. 4-10 kmLow Interference: suburb/seaside, approx. 10-20 kmData tested under FCC standard in unobstructed environments with typical interference. Used for reference purposes only and provides no guarantee for actual transmission distance.Max Transmission Distance (obstructed, with interference)Low Interference and Obstructed by Buildings: approx. 0-0.5 kmLow Interference and Obstructed by Trees: approx. 0.5-3 kmData tested under FCC standard in obstructed environments with typical low interference. Used for reference purposes only and provides no guarantee for actual transmission distance.Max Download SpeedO4:10 MB/s (with DJI RC-N2)10 MB/s (with DJI RC 2)Wi-Fi 5: 30 MB/s Measured in a laboratory environment with little interference in countries/regions that support both 2.4 GHz and 5.8 GHz, with footage saved to the internal storage. Download speeds may vary depending on the actual conditions.Lowest LatencyAircraft + Remote Controller: approx. 120 ms Depending on the actual environment and mobile device.Antenna4 antennas, 2T4RBatteryCompatible BatteryDJI Mini 4 Pro Intelligent Flight Battery, DJI Mini 3 Series Intelligent Flight Battery Plus The Intelligent Flight Battery Plus is not sold in Europe.CapacityIntelligent Flight Battery: 2590 mAhIntelligent Flight Battery Plus : 3850 mAh The Intelligent Flight Battery Plus is not sold in Europe.WeightIntelligent Flight Battery: approx. 77.9 gIntelligent Flight Battery Plus : approx. 121 g The Intelligent Flight Battery Plus is not sold in Europe.Nominal VoltageNominal VoltageIntelligent Flight Battery: 7.32 VIntelligent Flight Battery Plus : 7.38 V The Intelligent Flight Battery Plus is not sold in Europe.Max Charging VoltageIntelligent Flight Battery: 8.6 VIntelligent Flight Battery Plus : 8.5 V The Intelligent Flight Battery Plus is not sold in Europe.TypeLi-ionEnergyIntelligent Flight Battery: 18.96 WhIntelligent Flight Battery Plus : 28.4 Wh The Intelligent Flight Battery Plus is not sold in Europe.Charging Temperature5° to 40° C (41° to 104° F)Charging TimeIntelligent Flight Battery:70 minutes (with the DJI 30W USB-C Charger and the battery mounted to the aircraft)58 minutes (with the DJI 30W USB-C Charger and the battery inserted into the Two-Way Charging Hub)Intelligent Flight Battery Plus :101 minutes (with the DJI 30W USB-C Charger and the battery mounted to the aircraft)78 minutes (with the DJI 30W USB-C Charger and the battery inserted into the Two-Way Charging Hub) The Intelligent Flight Battery Plus is not sold in Europe.ChargerRecommended ChargerDJI 30W USB-C Charger or other USB Power Delivery chargers (30 W) When you charge the battery mounted to the aircraft or inserted into the Two-Way Charging Hub, the maximum charging power supported is 30 W.Charging HubInput5 V, 3 A 9 V, 3 A 12 V, 3 AOutputUSB-A: Max Voltage: 5 V; Max Current: 2 ACharging TypeThree batteries charged in sequence.CompatibilityDJI Mini 4 Pro Intelligent Flight Battery, DJI Mini 3 Series Intelligent Flight Battery/Intelligent Flight Battery Plus The Intelligent Flight Battery Plus is not sold in Europe.StorageRecommended microSD CardsSanDisk Extreme PRO 32GB V30 U3 A1 microSDHCLexar 1066x 64GB V30 U3 A2 microSDXCLexar 1066x 128GB V30 U3 A2 microSDXCLexar 1066x 256GB V30 U3 A2 microSDXCLexar 1066x 512GB V30 U3 A2 microSDXCKingston Canvas GO! Plus 64GB V30 U3 A2 microSDXCKingston Canvas GO! Plus 128GB V30 U3 A2 microSDXCKingston Canvas React Plus 64GB V90 U3 A1 microSDXCKingston Canvas React Plus 128GB V90 U3 A1 microSDXCKingston Canvas React Plus 256GB V90 U3 A1 microSDXCSamsung EVO Plus 512GB V30 U3 A2 microSDXCDJI RC-N2Max Operating TimeWithout charging any mobile device: 6 hoursWhen charging a mobile device: 3.5 hoursMax Supported Mobile Device Size180×86×10 mm (L×W×H)Operating Temperature-10° to 40° C (14° to 104° F)Charging Temperature5° to 40° C (41° to 104° F)Charging Time2.5 hoursCharging TypeIt is recommended to use a 5V/2A charger.Battery Capacity18.72 Wh (3.6 V, 2600 mAh × 2)Supported Mobile Device Port TypeLightning, USB-C, Micro-USB Using a mobile device with Micro-USB port requires the DJI RC-N1 RC Cable (Standard Micro USB connector), which is sold separately.Video Transmission Operating Frequency2.4000-2.4835 GHz5.170-5.250 GHz5.725-5.850 GHzTransmitter Power (EIRP)2.4 GHz: 5.1 GHz: 5.8 GHz: Included In Your Bundle DJI Mini 4 Pro 4K HDR Folding Dron… DJI Mini 4 Pro 4K HDR Folding Drone with RC-N2 Remote Kit CP.MA.00000731.01 Includes DJI RC-N2 Remote ControllerOmni-directional Active Obstacle Sensing4K/100fps HDR Video48 MP Photo20 km FHD Video TransmissionTrue Vertical Shooting34 Min Flight Capacity Under 249g (Quantity included 1) MFG Part#: CP.MA.00000731.01 DJI Care Refresh 1-Year Protection… DJI Care Refresh 1-Year Protection Plan for DJI Mini 4 Pro Accidental Damage ProtectionFull Coverage, Hassle-FreeRewards for Safe UseFree Two-Way Shipping (Quantity included 1) MFG Part#: CP.QT.00008997.01 Deco Photo Photo and Video Backpack for M… Deco Photo Photo and Video Backpack for Mirrorless and DSLR Cameras and Drones (Grey) Compact design, large capacityHolds and protects up to 1 camera, 2-3 lenses, accessories or 13″ laptopMulti-purpose, converts into travel/outdoor bagIncludes USB Port to connect accessories and equipment without removing them. (Quantity included 1) MFG Part#: DG200G Deco Gear Drone Landing Pad – 31.5-inch … Deco Gear Drone Landing Pad – 31.5-inch (80CM) with Case – DLP80B High-quality, waterproof nylon material with sun protection.Easily folds and unfolds.Compatible with drones such as DJI Phantom 2/3/4, DJI Mavic Pro, DJI Inspire 1/2, Yuneec Typhoon Q500, Parrot Bebop 2, 3DR Solo (Quantity included 1) MFG Part#: DLP80B Lexar Professional 128GB 1066x Micro… Lexar Professional 128GB 1066x MicroSDXC Memory Card with Adapter LMS1066128G Professional-level performanceDesigned for durability in harsh conditionsLeverages UHS-I technology to deliver read speeds up to 160MB/s (1066x)Quickly capture high-quality images and extended lengths of Full-HD and 4K UHD (Quantity included 1) MFG Part#: LMS1066128G-BNANU Terms & Conditions Shipping & Handling Policy Please note that – depending on your geographic location – not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location. Your address Cheapest shipping method Continental US Physical Addresses Standard Flat Rate Shipping Service Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses Continental US PO Box Expedited Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post APO / FPO Military Addresses Overnight Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed Alaska, Hawaii, Puerto Rico Overnight Flat Rate Shipping Service Note: Usually ships via Fedex Express, shipping time is not guaranteed *NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria. Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction. * Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. International customers – Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes) FAQ How Long Does It Generally Take To Process An Order?It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.What Should I Do If An Item Is Missing From My Order?First, verify that you’ve received a box for each tracking number associated with your order. If all boxes have been delivered but you’re still missing an item, check the packing material for small items. Do All Of The Products You Sell Carry A Warranty?All merchandise is brand new, factory fresh and includes the manufacturer’s USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.Can The Signature On My Package Be Waived?We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal. Payment, Returns & Checkout Information Return Policy You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued. Removal or alteration of a product’s upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you. Refunds Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise. Exchanges If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund. Damaged Items All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only. International Customers Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping. If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process. Returning Items If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. Retuned merchandise that is lost or damaged during transit is solely the shipper’s responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig. Television Returns Buyers Remorse for TVs in Brand New condition:If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories. Damages: Were here to help! For Common Deliveries (FedEx, UPS):Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686 For Special Handling/Freight deliveries: Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.Please note damage claims will be denied for the following:TVs with over 60 minutes of recorded usage TVs that have been moved from the original delivery address All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs. International Returns The customer is responsible for paying for return shipping should they decide to return the product. Return Exception Every item we sell is BRAND NEW and under manufacturer’s warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty. Restricted products include: A/V FurnitureApple iPodsConsumables, including but not limited to, recordable media, film, tapes, batteries, paper, and inkDrones – All defects can be handled under the manufacturer’s warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJIMattressesMobile PhonesOpened SoftwarePersonal Body MassagersOpened packages of Apparel, Bedding or LinensUsed CookwareBBQ GrillsShaversSpecial order items Resellers & Bulk Orders Policy Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers. Copyright 2024 BuyDig. 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